PRODUCTS

Built once.
Runs every day.

Three systems we ship and operate, plus the flagship report. Everything below already runs in production somewhere, including for ourselves.

240,049 lines of code, hand-written by one engineer
9 mobuilding, one engineer, start to production
EU onlyHetzner Falkenstein hosting, nothing leaves
4 / 4safeguards enforced in every build we ship
AAutomation

Automation that closes loops.

n8n pipelines wired into your CRM, mail and sheets. This one pattern, adapted to your ops:

Human approval steps where they belong. Errors alert us, not you.

What we wire

Connectors that fit your stack

Built against the tools you already run, not picked from a marketplace of maybes.

  • CRM, mail and sheets, read and write
  • Internal REST and GraphQL APIs, wrapped once, reused everywhere
  • n8n workflows for multi-step jobs: confirmations, verification triggers, follow-up scheduling
  • Slack and Teams delivery, where your team already lives
How it runs

Scoped, gated, watched

The boring engineering that makes automation safe to leave running.

  • Each connector gets only the access you grant. It reads what it needs, writes what it is allowed to, nothing past that line
  • Human approval steps before anything irreversible fires
  • Errors alert us, not you
  • One report to read at the end, not 40 open tabs
Connects to
Calendars
CRM systems
Mail plus sheets
Slack plus Teams
n8n workflows
REST plus GraphQL
Practice software

No public list of pre-built integrations. Each connector is built and tested against your actual system, so it works on day one instead of mostly.

BChat assistant

An assistant that knows your business.

Trained on your docs, your site, your policies. It answers what it knows, hands off what it does not, and never freelances an answer.

The whole install:
<script src="https://your-domain.com/assistant.js"></script>
Ask us anything Online now
Do you take new patients right now?
Yes, we currently accept new patients. Bring your insurance card to the first visit.
And parking?
Free patient parking is behind the building, entrance on Gartenstraße.

Three ways it deploys.

Same retrieval core, same escalation rules. The difference is who it talks to.

Customer-facing
On your website, in your tone.

Brand-safe website assistant

Answers in your tone, from your documentation, grounded in what is actually true. Off-topic requests get handed to a person, and it never improvises on medical or legal content.

Every assistant ships with the same four safeguards as the voice agent below. Same engineering standard.

Incoming call after hours
Guten Abend, hier ist die Praxis. Wie kann ich helfen?
Ich brauche dringend einen Termin morgen.
Morgen 8:15 Uhr ist frei. Passt das?
CVoice agent

A phone that never rings into the void.

Answers on your number, books into your calendar, escalates emergencies to a human immediately. Self-hosted in Germany, DSGVO-clean.

  • Every call answered. Evenings, lunch rush, holidays.
  • Bookings land in your calendar. Not on a sticky note.
  • Hard limits. Anything medical or urgent goes to a person.

The four safeguards. In every build.

Not a setting, not an upsell. These ship enforced, in the voice agent, the assistant and the automations alike.

Human handoff
The moment a request leaves its calibrated scope, the call warm-transfers to your team. No caller ever argues with a bot.
UNDER 2 S TRANSFER enforced
Uncertainty gate
Every turn carries a confidence score. Below the threshold the agent stops and escalates instead of guessing.
ESCALATES BELOW 0.75 enforced
No invented facts
No made-up prices, no fake availability, no false certainty. If it does not know, it says so plainly and logs it.
GROUNDED ONLY enforced
Transparency
The agent states it is AI at the start of every call, as Art. 50 of the EU AI Act requires.
ART. 50 EU AI ACT enforced

Voice agent plans.

Live prices, nothing hidden behind a sales call. Every plan includes all four safeguards and a 60-day performance guarantee.

Limited places
Reserved
€449/mo · Year 1

Only a few practices come on at a time. Each reserved place gets the full Professional feature set for €449 a month in year 1, instead of €1,099.

  • €0 setup, instead of €1,499
  • From year 2: permanently Professional minus 20%, currently €879/mo
  • 60-day performance guarantee
  • 12 months direct line to Fabi
  • Logo plus statement on our site
The default tier
Essential
€699/mo · €499 setup

One number, normal call volume. 750 minutes a month, around 250 calls.

  • 24/7 call answering, live calendar connection
  • 90-day recording, read-only portal
  • Four safeguards included
  • 60-day performance guarantee
  • Email support, answered within 24 h
Up to 5 locations
Enterprise
from€1,799/mo

For groups with real volume. 4,000 minutes a month across up to 5 locations.

  • Deep integration with your core software, API plus webhooks
  • Unlimited voice personas
  • German plus English plus 1 additional language
  • 24/7 phone support, 1 h response time

Between Essential and Enterprise sits Professional at €1,099/mo with €1,499 setup, the feature set a reserved place gets for €449. Not sure which fits? Describe the problem and we will tell you plainly, including when the answer is a smaller plan.

The flagship

And then there is Verdict.

Due diligence on any company in 48 hours, with a lane that argues against the deal. It has its own page, because it earns one.

Operational fine print

The questions that decide whether it is safe to run.

Short answers, real numbers.

Q
Where does everything run?

On EU servers, Hetzner in Falkenstein. The voice agent runs self-hosted in Germany. DSGVO holds by architecture, not by promise.

Q
What happens when something breaks?

Monitoring alerts us, not you. Email support is answered within 24 hours on every plan, and Enterprise adds 24/7 phone support with a 1 hour response time.

Q
What does the AI do when it is unsure?

It stops. Any turn below the confidence threshold escalates to a person instead of guessing, and anything medical or urgent goes straight through. That behavior ships enforced in every build.

Q
Do you integrate with our existing tools?

That is the point. Calendars, CRM, mail, sheets, internal REST and GraphQL APIs. There is no public connector list: each one is built and tested against your actual system, so it works on day one instead of mostly.

Q
Is there a guarantee?

Yes. Every voice agent plan includes a 60-day performance guarantee, and a reserved place keeps a direct line to Fabi for 12 months.

Tell us which one you need.

Write to Fabi
RUNS ON
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