01Discovery
Intake call + scope lock
You send docs, brand voice sample, escalation destination. We confirm use case and propose the model (GPT / Claude / Gemini) based on your traffic and quality needs.
From brief to deployed.
Exactly how your custom AI chatbot goes from signed order to live on your site — in seven focused days.
The promise.
No vanishing act. No “soon”. A defined timeline, daily visibility, and a clean handoff at the end. This is what buying a chatbot should actually feel like.
Days, brief to live
Review checkpoints
∞Revisions on tone
The 7-day timeline
Day by day. No mystery.
You see progress every other day. You review before we ship. No surprises on delivery day.
02Indexing
RAG pipeline + document ingestion
Your docs get chunked, embedded, and loaded into a vector store. We test retrieval quality against your most-asked questions before we touch the prompt.
03Voice
System prompt + brand voice calibration
We write the system prompt from your voice samples. You get 3 sample conversations to review. Reject any tone that feels off — we iterate until it sounds like you.
04Safeguards
Human handoff, uncertainty gate, escape hatches
Wire up the 4 safeguards from the Safeguards Playbook. Test hallucination edge cases. Confirm escalation routes to your email, Slack, or ticket system.
05Integration
Embed code + styling match
Chatbot styled to match your brand (colors, font, corner radius, logo). Clean embed snippet — single script tag, works on any site.
06QA
Stress test + your review
We run 20+ real conversations against the bot. You run your own. Any misfire gets patched before delivery.
07Launch
Deploy + Loom walkthrough
Bot goes live on your site. You get a full Loom walkthrough, the conversation dashboard link, and the handoff doc. We stay available for 7 days of post-launch tuning.
On delivery day
What lands in your inbox.
No vague “it's done, goodbye”. You get every asset, credential, and piece of context you need to own the bot forever.
The delivery package
- Embed snippet — one script tag, drops into any site
- Loom walkthrough video — full tour of setup, prompt, and safeguards
- Handoff document — config, credentials, change instructions
- Dashboard link — view every conversation, export logs
- API configuration — your keys, your account, zero markup
- Source files for your RAG index + prompt
7-day post-launch window
- Free tone and behavior tweaks if something feels off
- One round of prompt adjustments based on real conversations
- Escalation-route changes if your team setup shifts
- Direct messaging — no ticket queue, direct line
You own everything. The bot runs on your API accounts, your infrastructure, your dashboard. We're not a dependency. If you want more changes later, message us and we scope a new project — or hand it to another dev. Your call.
Message us with your site URL and what you want the bot to do. We'll reply within the day with scope and a confirmed timeline.
