RUNS ON
Lina answers on your number, books into your real calendar and hands anything delicate to a human. Built in Germany, hosted in Germany. This page is where you hear her do it.
The front desk that never misses a call starts by counting the calls you are already missing.
of bookings happen outside opening hours. Evenings, weekends, lunch. Exactly when your front desk is closed.
is how long a patient waits before hanging up and calling the next practice. The appointment is gone before the second ring.
Lunch rush, evenings, holidays. Lina picks up on your number in about a second, checks the live calendar, holds the slot and writes the booking back. No callback loop, no voicemail, no announcement menu.
She is not a recording playing four canned sentences. She understands what the caller wants and answers in real time, differently on every call. She states that she is an AI assistant at the start, then she does the work.
A voice agent is only as trustworthy as its limits. Lina's are explicit, and they are enforced in code, not in a prompt.
Five scripted demo calls, the full library. They are in German, because that is who Lina is built for.
A caller wants an appointment. Lina greets, finds a free slot and confirms it into the calendar.
A caller asks about opening hours and what their insurance covers. Lina answers from the knowledge base, nothing invented.
The caller describes an emergency. Lina stops the normal flow and routes to emergency services at once.
The request drifts outside her brief. Lina says so openly and hands the call to a human instead of improvising.
The business is closed. Lina answers anyway, takes the request and sets up the follow-up for the morning.
No diagnoses. No symptom assessment. No medical advice. The dangerous receptionist is the one that guesses, so Lina is built not to.
And everything is on the record. Every call ends as a timestamped transcript with a confidence score on every turn, so you can see exactly what was said and why she handed off.
No new phone system, no IT project, no workshop days. From the signed brief to the first live answered call in seven business days.
You send your website, your price list and the questions your callers actually ask. That is the whole ask.
We build the knowledge base, calibrate the voice and pacing to your business and run test calls against your real scenarios before anything goes live.
You forward your number. Lina answers the first real call. You listen to the transcripts and we fine-tune together in the first weeks.
From the signed brief to the first live answered call in seven business days, otherwise the setup is free.
If Lina answers fewer than 85% of your after-hours calls in the first 60 days and we cannot fix it within 30 days, you get the setup and every monthly fee back.
Lina reads and writes your existing calendar directly. Among others, the practice systems Charly, Dampsoft, evident, z1 and ivoris connect natively, and anything with a calendar export or an API works too.
Your software not on the list? Ask. We build the integration.
Lina runs on our own servers, not on a rented US platform. Caller data does not leave the country, is never used for training and is retained under GDPR rules you control.
Hosted on our own hardware in a German data centre.
Part of the contract, ready for your data protection officer.
Compliant with German telecoms registration rules.
Caller data never crosses the border to a US platform.
Nothing a caller says is ever used to train a model.
Lina names herself as an AI on every single call.
The data processing agreement is part of the contract, ready for your data protection officer on day one. You keep your own API keys, we never see your data.
We do, in seven business days. You send your website, price list and the questions your callers actually ask. We build the knowledge base, test against your real scenarios, go live.
Hosting is exclusively in Germany, at Hetzner Falkenstein. The data processing agreement (AVV, Art. 28 GDPR) is part of the contract. You keep your own API keys, we never see your data, and nothing is ever used for training.
Lina stops the normal flow and routes immediately by the emergency rules you define: your on-call number, a night hotline, or straight to 112 or 116 117. She never triages an emergency herself.
Charly, Dampsoft, evident, z1, ivoris, plus anything that offers a calendar export or an API. If your software is not listed, ask. We build the integration.
Yes, always. Lina identifies as an AI assistant at the start of every call, as Art. 50 EU AI Act requires. Callers take it well, because the alternative is that nobody picks up.
She hands off to a human. Every turn carries a confidence score, and below 0.75 she stops and escalates instead of guessing. Every handoff is documented in the call log with the reason.
Two guarantees. Live in seven business days from the signed brief, or the setup is free. And if Lina answers fewer than 85% of your after-hours calls in the first 60 days and we cannot fix it within 30 days, you get the setup and every monthly fee back.